
Help and Support for
Samsung Galaxy J1 (2016)
Android 5.1.1
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I can't make voice calls on my Samsung Galaxy J1 (2016) Android 5.1.1
Cause 1 of 14: Not sufficient network coverage
The network coverage may differ from area to area. In certain areas it may be so low that it's not possible to make calls.
Solution: Try making a call later when you're in an area with better network coverage. View our network coverage map.
