Samsung Galaxy Ace

Samsung Galaxy Ace

You can't send email messages - Samsung Galaxy Ace

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 53

Find "Access Point Names"

Press the menu icon.

Step 2 of 53

Find "Access Point Names"

Press Settings.

Step 3 of 53

Find "Access Point Names"

Press Wireless and network.

Step 4 of 53

Find "Access Point Names"

Press Mobile networks.

Step 5 of 53

Find "Access Point Names"

Press Access Point Names.

Step 6 of 53

Create new data connection

Press the Menu key.

Step 7 of 53

Create new data connection

Press New APN.

Step 8 of 53

Enter data connection name

Press Name.

Step 9 of 53

Enter data connection name

Key in Vodafone Mail and press OK.

Step 10 of 53

Enter APN

Press APN.

Step 11 of 53

Enter APN

Key in live.vodafone.com and press OK.

Step 12 of 53

Enter country code

Press MCC.

Step 13 of 53

Enter country code

Key in 272 and press OK.

Step 14 of 53

Enter network code

Press MNC.

Step 15 of 53

Enter network code

Key in 01 and press OK.

Step 16 of 53

Select authentication type

Press Authentication type.

Step 17 of 53

Select authentication type

Press PAP.

Step 18 of 53

Select APN type

Press APN type.

Step 19 of 53

Select APN type

Press Internet.

Step 20 of 53

Save and activate data connection

Press the Menu key.

Step 21 of 53

Save and activate data connection

Press Save.

Step 22 of 53

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 23 of 53

Save and activate data connection

Press the Home key to return to standby mode.

Step 24 of 53

Find "Email"

Press the menu icon.

Step 25 of 53

Find "Email"

Press Email.

Step 26 of 53

Create new email account

If email accounts have been created already:
Press the Menu key.

Step 27 of 53

Create new email account

Press Accounts.

Step 28 of 53

Create new email account

Press the Menu key.

Step 29 of 53

Create new email account

Press Add account.

Step 30 of 53

Enter email address

Press account@example.com and key in your email address.

Step 31 of 53

Enter password

Press Password and key in the password for your email account.

Step 32 of 53

Enter password

Press Next.

Step 33 of 53

Select server type

Press POP3 account.

Step 34 of 53

Enter username

Press the field below User name and key in the username for your email account.

Step 35 of 53

Enter incoming server

Press the field below POP3 server and key in the name of your email provider's incoming mail server.

Step 36 of 53

Enter incoming port

Press the field below Port and key in 110

Step 37 of 53

Turn off SSL encryption of incoming email messages

Press the drop down list below Security type.

Step 38 of 53

Turn off SSL encryption of incoming email messages

Press None.

Step 39 of 53

Turn off SSL encryption of incoming email messages

Press Next.

Step 40 of 53

Enter outgoing server

Press the field below SMTP server and key in mail.vodafone.ie

Step 41 of 53

Enter outgoing port

Press the field below Port and key in 25

Step 42 of 53

Turn off SSL encryption of outgoing email messages

Press the drop down list below Security type.

Step 43 of 53

Turn off SSL encryption of outgoing email messages

Press None.

Step 44 of 53

Turn off SMTP authentication

Press Require sign-in to turn off SMTP authentication.

Step 45 of 53

Turn off SMTP authentication

When the box next to the menu item is empty, the function is turned off.

Step 46 of 53

Turn off SMTP authentication

Press Next.

Step 47 of 53

Select setting for retrieving new email messages

Press the drop down list below Email check frequency.

Step 48 of 53

Select setting for retrieving new email messages

Press Never or the required period.

Step 49 of 53

Select setting for retrieving new email messages

Press Next.

Step 50 of 53

Enter email account name

Press the field below Give this account a name (Optional) and key in a name for your email account.

Step 51 of 53

Enter sender name

Press the field below Your name (Displayed on outgoing messages) and key in the required sender name.

Step 52 of 53

Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

Step 53 of 53

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Wireless and network.
Press Mobile networks.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Press Internet.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press the menu icon.
Press Email.

11 Create new email account

If email accounts have been created already:
Press the Menu key.
Press Accounts.
Press the Menu key.
Press Add account.

12 Enter email address

Press account@example.com and key in your email address.

13 Enter password

Press Password and key in the password for your email account.
Press Next.

14 Select server type

Press POP3 account.

15 Enter username

Press the field below User name and key in the username for your email account.

16 Enter incoming server

Press the field below POP3 server and key in the name of your email provider's incoming mail server.

17 Enter incoming port

Press the field below Port and key in 110

18 Turn off SSL encryption of incoming email messages

Press the drop down list below Security type.
Press None.
Press Next.

19 Enter outgoing server

Press the field below SMTP server and key in mail.vodafone.ie

20 Enter outgoing port

Press the field below Port and key in 25

21 Turn off SSL encryption of outgoing email messages

Press the drop down list below Security type.
Press None.

22 Turn off SMTP authentication

Press Require sign-in to turn off SMTP authentication.
When the box next to the menu item is empty, the function is turned off.
Press Next.

23 Select setting for retrieving new email messages

Press the drop down list below Email check frequency.
Press Never or the required period.
Press Next.

24 Enter email account name

Press the field below Give this account a name (Optional) and key in a name for your email account.

25 Enter sender name

Press the field below Your name (Displayed on outgoing messages) and key in the required sender name.

26 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

27 Exit

Press the Home key to return to standby mode.

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