1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-1734b561-14aa-401e-8718-e2e7fd816fed.png?width=204&height=452)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2afd2614-7863-48d4-8c66-f0f992530803.png?width=204&height=452)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-23fd57cd-cadf-4744-81ba-5000dbcce889.png?width=204&height=452)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-04284441-4896-48a2-b5fc-dc3d98c036bc.png?width=204&height=452)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-34c94120-d807-4ce6-955d-7985d4819b01.png?width=204&height=452)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-41814767-e04e-428d-9490-16f54f77719f.png?width=204&height=452)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-436522b4-8308-4d25-a0f3-e6c48b6701d7.png?width=204&height=452)