1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-fd528b3b-f173-49d7-a706-22d55bd1d5b5.png?width=206&height=456)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-824e36b0-1017-4727-b557-6364e754b7c2.png?width=206&height=456)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-cb7aba6e-e5cb-41e5-9733-f50032b235cc.png?width=206&height=456)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-16069fd8-b370-4c7b-8ef2-13de52754cff.png?width=206&height=456)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3b2b2210-1dac-46e8-9c01-e14ae83be800.png?width=206&height=456)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0aa6ec2a-2075-44b2-85f6-f3d4e77a17a1.png?width=206&height=456)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7613c416-a23a-450b-886a-efbebce146e5.png?width=206&height=456)