1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-72f996c0-1c9e-4fe8-b385-c67e0a931f1b.png?width=206&height=450)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-8e0ce656-18f3-4f08-b280-4746732c96d8.png?width=206&height=450)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4eaf3c7f-a333-4469-88b1-4fc8104a8ef7.png?width=206&height=450)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7f6f97bd-023d-4171-b7ed-3e37ee4a38fc.png?width=206&height=450)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7583624f-528b-45eb-9c91-766f213b31a8.png?width=206&height=450)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-c5552631-dbe8-482d-8538-809a3c746068.png?width=206&height=450)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b99b9141-af79-487a-b438-b09175f74ca7.png?width=206&height=450)