Help and Support for
Samsung Galaxy A5 (2017)
Android 6.0
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I can't use the internet connection on my Samsung Galaxy A5 (2017) Android 6.0
Cause 1 of 4: Your phone hasn't been set up for internet correctly
Several functions on your phone require an internet connection, e.g. the internet browser, sending of email messages and installing apps.
Solution: Set up your phone for internet.