Help and Support for
Samsung Galaxy A5 (2017)
Android 6.0
Choose a help topic
I can't turn on my Samsung Galaxy A5 (2017) Android 6.0
Cause 1 of 3: The battery is empty
To use your phone, the battery must be charged.
Solution: Charge the battery.
To use your phone, the battery must be charged.
Solution: Charge the battery.