Samsung Galaxy A5 (2017)

Samsung Galaxy A5 (2017)

Android 6.0

I can't make voice calls on my Samsung Galaxy A5 (2017) Android 6.0

Cause 1 of 14: Fixed dialling is turned on

When you turn on fixed dialling, you can only call predefined numbers and do emergency calls.

Solution: Turn off fixed dialling.

Step 1 of 10

Find "Fixed dialling numbers"

Press Phone.

Step 2 of 10

Find "Fixed dialling numbers"

Press the menu icon.

Step 3 of 10

Find "Fixed dialling numbers"

Press Settings.

Step 4 of 10

Find "Fixed dialling numbers"

Press More settings.

Step 5 of 10

Find "Fixed dialling numbers"

Press Fixed dialling numbers.

Step 6 of 10

Turn fixed dialling on or off

Press Enable FDN to turn on fixed dialling.

Step 7 of 10

Turn fixed dialling on or off

Key in your PIN2 and press OK.

Step 8 of 10

Turn fixed dialling on or off

Press Disable FDN to turn off fixed dialling.

Step 9 of 10

Turn fixed dialling on or off

Key in your PIN2 and press OK.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Fixed dialling numbers"

Press Phone.

Press the menu icon.

Press Settings.

Press More settings.

Press Fixed dialling numbers.

2 Turn fixed dialling on or off

Press Enable FDN to turn on fixed dialling.

Key in your PIN2 and press OK.

Press Disable FDN to turn off fixed dialling.

Key in your PIN2 and press OK.

3 Return to the home screen

Press the Home key to return to the home screen.

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