Samsung Galaxy A3 (2016)

Samsung Galaxy A3 (2016)

Android 5.1.1

I can't send and receive email messages on my Samsung Galaxy A3 (2016) Android 5.1.1

Cause 1 of 4: Your phone hasn't been correctly set up for POP3 email

To send and receive email messages using POP3, your phone needs to be correctly set up for email.

Solution: Set up your phone for POP3 email.

Step 1 of 37

Find "Accounts"

Slide your finger downwards starting from the top of the screen.

Step 2 of 37

Find "Accounts"

Press the settings icon.

Step 3 of 37

Find "Accounts"

Press Accounts.

Step 4 of 37

Create new email account

Press Add account.

Step 5 of 37

Create new email account

Press Email.

Step 6 of 37

Enter email address

Press Email address and key in your email address.

Step 7 of 37

Enter password

Press Password and key in the password for your email account.

Step 8 of 37

Enter password

Press NEXT.

Step 9 of 37

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 10 of 37

Select server type

Press POP3 ACCOUNT.

Step 11 of 37

Enter username

Press the field below "User name" and key in the username for your email account.

Step 12 of 37

Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

Step 13 of 37

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 14 of 37

Turn off encryption of incoming email messages

Press None to turn off the function.

110
Step 15 of 37

Enter incoming port

Press the field below "Port" and key in 110.

Step 16 of 37

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 17 of 37

Turn deletion of email messages on server on or off

Press Never to keep email messages on the server when you delete them on your phone.

Step 18 of 37

Turn deletion of email messages on server on or off

Press When deleted from Inbox to delete email messages on the server when you delete them on your phone.

Step 19 of 37

Turn deletion of email messages on server on or off

Press NEXT.

mail.vodafone.ie
Step 20 of 37

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

Step 21 of 37

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 22 of 37

Turn off encryption of outgoing email messages

Press None to turn off the function.

25
Step 23 of 37

Enter outgoing port

Press the field below "Port" and key in 25.

Step 24 of 37

Turn off SMTP authentication

Press Require sign-in to turn off the function.

Step 25 of 37

Turn off SMTP authentication

Press NEXT.

Step 26 of 37

Return to the home screen

Press the Home key to return to the home screen.

Step 27 of 37

Find "MORE"

Press Apps.

Step 28 of 37

Find "MORE"

Press Email.

Step 29 of 37

Find "MORE"

Press MORE.

Step 30 of 37

Enter email account name

Press Settings.

Step 31 of 37

Enter email account name

Press the required account.

Step 32 of 37

Enter email account name

Press Account name.

Step 33 of 37

Enter email account name

Key in the required name for the email account and press OK.

Step 34 of 37

Enter sender name

Press Your name.

Step 35 of 37

Enter sender name

Key in the required sender name and press OK.

Step 36 of 37

Turn on email message synchronisation

Press the indicator next to "Sync account" to turn on the function.

Step 37 of 37

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Accounts.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press POP3 ACCOUNT.

6 Enter username

Press the field below "User name" and key in the username for your email account.

7 Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

8 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None to turn off the function.

9 Enter incoming port

Press the field below "Port" and key in 110.
110

10 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never to keep email messages on the server when you delete them on your phone.
Press When deleted from Inbox to delete email messages on the server when you delete them on your phone.
Press NEXT.

11 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.
mail.vodafone.ie

12 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None to turn off the function.

13 Enter outgoing port

Press the field below "Port" and key in 25.
25

14 Turn off SMTP authentication

Press Require sign-in to turn off the function.
Press NEXT.

15 Return to the home screen

Press the Home key to return to the home screen.

16 Find "MORE"

Press Apps.
Press Email.
Press MORE.

17 Enter email account name

Press Settings.
Press the required account.
Press Account name.
Key in the required name for the email account and press OK.

18 Enter sender name

Press Your name.
Key in the required sender name and press OK.

19 Turn on email message synchronisation

Press the indicator next to "Sync account" to turn on the function.

20 Return to the home screen

Press the Home key to return to the home screen.

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