1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-59abd2ad-7ceb-43b5-b7c1-87ecc0ae5ea2.png?width=198&height=440)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2bee53c4-0a07-415a-b909-093bba87ce28.png?width=198&height=440)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2a7ee0fe-dcd5-48ef-a2d4-1e45e84cbc53.png?width=198&height=440)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b90e8fe1-11a8-4600-b491-4143e5afda34.png?width=198&height=440)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e9867a0e-003c-4d48-9834-b031b235ed4f.png?width=198&height=440)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-6d8bd459-90bd-4875-87e0-74f3038e6b1d.png?width=198&height=440)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-83fda6c2-bcc5-429b-922b-2dc9b27d5a03.png?width=198&height=440)