1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b10866d9-6141-407e-af3f-f998fbb2edd9.png?width=208&height=454)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-bd75b12b-ad81-401c-b8bf-6755d6da1ec4.png?width=208&height=454)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7f5f6459-96e6-4c70-adf5-0a02ec61b620.png?width=208&height=454)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e8364e9e-8ece-4936-885f-e8eb37fc4716.png?width=208&height=454)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f9f7f504-0d58-42a5-a501-b18c7cc9923b.png?width=208&height=454)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-ca9aa41e-b350-4016-8634-66f8c7083a18.png?width=208&height=454)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-bfa34299-b17f-4095-a97e-aa5ff5f274ab.png?width=208&height=454)