1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a92c050c-dd0a-4b29-81f0-ae33f5cc412d.png?width=202&height=450)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-837bfca8-e594-489c-b218-dea0792a66ce.png?width=202&height=450)
Press Additional Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-483babb0-d437-4b83-8c9a-8257d8458dd2.png?width=202&height=450)
Press Back up and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-c9ed4578-90a3-4084-859a-facff63bfb8f.png?width=202&height=450)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-bf4f8425-4ed0-4f91-8164-040c8e9f6b7c.png?width=202&height=450)
2. Restore factory default settings
Press Erase all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-beaa23cb-d697-4b2d-be98-41dcd6430f7f.png?width=202&height=450)
Press Erase data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-07f5f756-d783-4025-9d60-7eedfe36b448.png?width=202&height=450)
Press Erase data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-33a1e5f3-4738-4e9b-ba71-52897d1babc0.png?width=202&height=450)