1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4d2fc1db-6e43-4e50-b03e-12f04abcc3a8.png?width=200&height=448)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f4b514bb-7e39-49ea-9aaa-67a2870ac9fd.png?width=200&height=448)
Press Additional settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-5fd6c0a0-99f2-4bf7-b05d-e3e04f88dd38.png?width=200&height=448)
Press Back up and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f562dfbb-ffdd-4e98-bd04-a8212c3f84df.png?width=200&height=448)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-cba220f1-8a86-4e41-8f25-b895f686673a.png?width=200&height=448)
2. Restore factory default settings
Press Erase all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-8db51441-5ce8-45bc-9939-5c28acaf2940.png?width=200&height=448)
Press Erase data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-67011548-6964-4a6e-b807-4d78208a789c.png?width=200&height=448)
Press Erase data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-19ebf76d-27dc-418b-b0b4-f20816cf9c2c.png?width=200&height=448)