1. Find "Reset phone"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b79d3af0-4c93-471e-9a87-1521f07e71b7.png?width=200&height=444)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3b01aceb-1130-4ee0-b240-be5223bca65e.png?width=200&height=444)
Press System settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-5e6d6168-648e-454a-ae27-255131edb8bf.png?width=200&height=444)
Press Back up and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-af368fa7-002b-4ee4-b0ab-f91da861ea88.png?width=200&height=444)
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0262e1a5-dc0b-4bbd-a228-2576f8e25e24.png?width=200&height=444)
2. Restore factory default settings
Press Erase all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-bc51a22a-8704-496a-a243-cb036fc958b8.png?width=200&height=444)
Press Erase data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f2afd125-e214-40b8-9926-a3098b4ffc1d.png?width=200&height=444)
Press Erase data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-374395d5-b282-4c49-884d-5d47d4412d1a.png?width=200&height=444)