1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-ab5f158f-6e41-48ac-b3c9-a251a56b5287.png?width=200&height=444)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-90323103-becf-4282-9e24-e6f0df5d6c00.png?width=200&height=444)
Press Additional Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-70d0a6ba-9886-4d92-88cb-a8c5b3a47d72.png?width=200&height=444)
Press Back up and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-1a058d63-dfb4-49a4-a4de-a6e201e7963d.png?width=200&height=444)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-63d28816-77c9-4ee4-a0de-3d8cdf11566f.png?width=200&height=444)
2. Restore factory default settings
Press Erase all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4153c7af-091c-4115-b707-b1028af5c080.png?width=200&height=444)
Press Erase data.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-5f47e15e-1514-4d22-8b23-f6df6ba31fa3.png?width=200&height=444)
Press Erase data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a8bc0a44-86a5-4b06-89f3-e0ccc739caa4.png?width=200&height=444)