Nokia Lumia 920

Nokia Lumia 920

You can't make voice calls - Nokia Lumia 920

Cause 1 of 9: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown when roaming

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through when roaming.

Solution: Turn off your own caller identification.

Step 1 of 6

Find "settings"

Slide your finger left on the display.
Press Phone.

Step 2 of 6

Find "settings"

Press the dots in the bottom right corner of the display.

Step 3 of 6

Find "settings"

Press settings.

Step 4 of 6

Turn your own caller identification on or off

Press the field below Show my caller ID to.

Step 5 of 6

Turn your own caller identification on or off

Press everyone, no one or my contacts.

Step 6 of 6

Exit

Press the Home key to return to standby mode.

1 Find "settings"

Slide your finger left on the display.
Press Phone.
Press the dots in the bottom right corner of the display.
Press settings.

2 Turn your own caller identification on or off

Press the field below Show my caller ID to.
Press everyone, no one or my contacts.

3 Exit

Press the Home key to return to standby mode.

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