Nokia Lumia 830

You can't receive voice calls - Nokia Lumia 830

Cause 1 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 5

Find "set"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 5

Find "set"

Press network+.

Step 3 of 5

Find "set"

Press set.

Step 4 of 5

Cancel all diverts

Press the required divert type until the function is turned off.
Repeat until all diverts have been cancelled.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Press network+.

Press set.

Press the required divert type until the function is turned off.
Repeat until all diverts have been cancelled.

Press the Home key to return to the home screen.