Nokia Lumia 820

Nokia Lumia 820

The touch screen isn't responding - Nokia Lumia 820

Cause 1 of 1: The device is locked

If the device is locked, the touch screen isn't responding.

Solution: Turn off key lock.

Nokia Lumia 820
Step 1 of 8

Select option

Select one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.

Step 2 of 8

1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.

Step 3 of 8

1a - Turn key lock on or off

To turn off the key lock:
Briefly press On/Off.
Slide your finger upwards.

Step 4 of 8

1b - Select setting for automatic key lock

Slide your finger left on the display.
Press Settings.

Step 5 of 8

1b - Select setting for automatic key lock

Press lock screen.

Step 6 of 8

1b - Select setting for automatic key lock

Press the field below Screen times out after.

Step 7 of 8

1b - Select setting for automatic key lock

Press the required interval.

Step 8 of 8

1b - Select setting for automatic key lock

Press the Home key to return to standby mode.

1 Select option

Select one of the following options:
Turn key lock on or off, go to 1a.
Select setting for automatic key lock, go to 1b.
Nokia Lumia 820

2 1a - Turn key lock on or off

To turn on the key lock:
Briefly press On/Off.
To turn off the key lock:
Briefly press On/Off.
Slide your finger upwards.

3 1b - Select setting for automatic key lock

Slide your finger left on the display.
Press Settings.
Press lock screen.
Press the field below Screen times out after.
Press the required interval.
Press the Home key to return to standby mode.

Did this solve the problem?

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