Nokia Lumia 820

You can't receive voice calls - Nokia Lumia 820

Cause 1 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 5

Find "settings"

Slide your finger left on the display.
Press Phone.

Step 2 of 5

Find "settings"

Press the dots in the bottom right corner of the display.

Step 3 of 5

Find "settings"

Press settings.

Step 4 of 5

Cancel all diverts

Press the indicator next to Call forwarding to turn off the function.

Step 5 of 5

Exit

Press the Home key to return to standby mode.

Slide your finger left on the display.
Press Phone.

Press the dots in the bottom right corner of the display.

Press settings.

Press the indicator next to Call forwarding to turn off the function.

Press the Home key to return to standby mode.