Nokia Lumia 820

Nokia Lumia 820

You can't receive picture messages - Nokia Lumia 820

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 11

Find "settings"

Slide your finger left on the display.
Press Messaging.

Step 2 of 11

Find "settings"

Press the dots in the bottom right corner of the display.

Step 3 of 11

Find "settings"

Press settings.

Step 4 of 11

Create new data connection

Press add mms apn.

Step 5 of 11

Enter APN

Press the field below APN and key in mms.vodafone.net

Step 6 of 11

Enter IP address

Press the field below WAP gateway (URL) and key in 10.24.59.200

Step 7 of 11

Enter port

Press the field below WAP gateway port and key in 80

Step 8 of 11

Enter picture messaging server

Press the field below MMSC (URL) and key in http://www.vodafone.ie/mms

Step 9 of 11

Save data connection

Press the save icon.

Step 10 of 11

Turn request for delivery reports on or off

Press the indicator next to MMS delivery confirmation.
Depending on the current setting, the function is turned on or off.

Step 11 of 11

Exit

Press the Home key to return to standby mode.

1 Find "settings"

Slide your finger left on the display.
Press Messaging.
Press the dots in the bottom right corner of the display.
Press settings.

2 Create new data connection

Press add mms apn.

3 Enter APN

Press the field below APN and key in mms.vodafone.net

4 Enter IP address

Press the field below WAP gateway (URL) and key in 10.24.59.200

5 Enter port

Press the field below WAP gateway port and key in 80

6 Enter picture messaging server

Press the field below MMSC (URL) and key in http://www.vodafone.ie/mms

7 Save data connection

Press the save icon.

8 Turn request for delivery reports on or off

Press the indicator next to MMS delivery confirmation.
Depending on the current setting, the function is turned on or off.

9 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone