Nokia Lumia 800

You can't receive voice calls - Nokia Lumia 800

Cause 1 of 1: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 6

Find "call settings"

Press arrow right to access the main menu.

Step 2 of 6

Find "call settings"

Press Phone.

Step 3 of 6

Find "call settings"

Press the dots in the bottom right corner of the display.

Step 4 of 6

Find "call settings"

Press call settings.

Step 5 of 6

Cancel all diverts

Press the indicator next to Call forwarding to turn off the function.
A request to cancel the divert is sent to the network.

Step 6 of 6

Exit

Press the Home key to return to standby mode.

Press arrow right to access the main menu.

Press Phone.

Press the dots in the bottom right corner of the display.

Press call settings.

Press the indicator next to Call forwarding to turn off the function.
A request to cancel the divert is sent to the network.

Press the Home key to return to standby mode.