Nokia Lumia 800

Nokia Lumia 800

You can't receive voice calls - Nokia Lumia 800

Cause 1 of 1: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 6

Find "call settings"

Press arrow right to access the main menu.

Step 2 of 6

Find "call settings"

Press Phone.

Step 3 of 6

Find "call settings"

Press the dots in the bottom right corner of the display.

Step 4 of 6

Find "call settings"

Press call settings.

Step 5 of 6

Cancel all diverts

Press the indicator next to Call forwarding to turn off the function.
A request to cancel the divert is sent to the network.

Step 6 of 6

Exit

Press the Home key to return to standby mode.

1 Find "call settings"

Press arrow right to access the main menu.
Press Phone.
Press the dots in the bottom right corner of the display.
Press call settings.

2 Cancel all diverts

Press the indicator next to Call forwarding to turn off the function.
A request to cancel the divert is sent to the network.

3 Exit

Press the Home key to return to standby mode.

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