Nokia Lumia 800

Nokia Lumia 800

You can't turn on your phone - Nokia Lumia 800

Cause 2 of 3: Your phone isn't assembled correctly

If your SIM or battery isn't inserted correctly, you can't turn on your phone.

Solution: Make sure that both SIM and battery are inserted correctly.

Step 1 of 5

Open the cover

Press the left side of the cover at the top of your phone to open it.

Step 2 of 5

Remove the SIM holder

Slide the SIM holder left to release it and remove it from your phone.

Step 3 of 5

Insert your SIM

Turn your SIM so the angled corner of your SIM matches the angled corner of the SIM holder.
Slide the SIM into the SIM holder.

Step 4 of 5

Insert SIM holder

Press the SIM holder into your phone and slide it right until it's secured.

Step 5 of 5

Close the cover

Close the cover at the top of your phone to secure it.

1 Open the cover

Press the left side of the cover at the top of your phone to open it.

2 Remove the SIM holder

Slide the SIM holder left to release it and remove it from your phone.

3 Insert your SIM

Turn your SIM so the angled corner of your SIM matches the angled corner of the SIM holder.
Slide the SIM into the SIM holder.

4 Insert SIM holder

Press the SIM holder into your phone and slide it right until it's secured.

5 Close the cover

Close the cover at the top of your phone to secure it.

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