Nokia Lumia 800

Nokia Lumia 800

You can't send email messages - Nokia Lumia 800

Cause 1 of 2: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 17

Find "email + accounts"

Press arrow right to access the main menu.

Step 2 of 17

Find "email + accounts"

Press Settings.

Step 3 of 17

Find "email + accounts"

Press email + accounts.

Step 4 of 17

Create new email account

Press add an account.

Step 5 of 17

Create new email account

Press the required provider.

Step 6 of 17

Enter email address

Press the field below Email address and key in your email address (such as name@provider.com).

Step 7 of 17

Enter password

Press the field below Password and key in the password for your email account.

Step 8 of 17

Activate email account

Press sign in.
Wait while the email account is activated.

Nokia Lumia 800
Step 9 of 17

Edit email account settings

Press the email account you've just created.

Step 10 of 17

Enter email account name

Press the field below Account name and key in a name for your email account (such as Private or Work).

Step 11 of 17

Select setting for retrieving new email messages

Press the field below Download new content.

Step 12 of 17

Select setting for retrieving new email messages

Press the required period or manually.
Please note: each time your phone connects to the server to synchronise, data charges will apply.

Step 13 of 17

Select time for retrieving email messages

Press the field below Download email from.

Step 14 of 17

Select time for retrieving email messages

Press the required period or any time.

Step 15 of 17

Enter sender name

Press the field below Your name and key in the required sender name.

Step 16 of 17

Save and exit

Press the confirm icon.

Step 17 of 17

Save and exit

Press the Home key to return to standby mode.

1 Find "email + accounts"

Press arrow right to access the main menu.
Press Settings.
Press email + accounts.

2 Create new email account

Press add an account.
Press the required provider.

3 Enter email address

Press the field below Email address and key in your email address (such as name@provider.com).

4 Enter password

Press the field below Password and key in the password for your email account.

5 Activate email account

Press sign in.
Wait while the email account is activated.

6 Edit email account settings

Press the email account you've just created.
Nokia Lumia 800

7 Enter email account name

Press the field below Account name and key in a name for your email account (such as Private or Work).

8 Select setting for retrieving new email messages

Press the field below Download new content.
Press the required period or manually.
Please note: each time your phone connects to the server to synchronise, data charges will apply.

9 Select time for retrieving email messages

Press the field below Download email from.
Press the required period or any time.

10 Enter sender name

Press the field below Your name and key in the required sender name.

11 Save and exit

Press the confirm icon.
Press the Home key to return to standby mode.

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