Nokia Lumia 710

Nokia Lumia 710

You can't receive voice calls - Nokia Lumia 710

Cause 2 of 3: Missed calls are diverted too fast

Missed calls are diverted to the voice mail (or another number) after a specified number of seconds. If the time limit has been set to the lowest number of seconds, it can be difficult to answer the call in time.

Solution: Choose a longer time limit for divert of missed calls.

Step 1 of 12

Find "Phone"

Press arrow right to access the main menu.

Step 2 of 12

Find "Phone"

Press Phone.

Step 3 of 12

Select option

Press the keypad icon.
Choose one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.

Step 4 of 12

2a - Divert all calls

Key in **21*(prefix) 5 (your phone number)#
Press call.

Step 5 of 12

2a - Divert all calls

Press ok.

Step 6 of 12

2b - Divert missed calls

To select for how long you want your phone to ring before the call is diverted:
Key in **61*(prefix) 5 (your phone number)**the required number of seconds#
Press call.

Step 7 of 12

2b - Divert missed calls

Press ok.

Step 8 of 12

2c - Divert if unavailable

Key in **62*(prefix) 5 (your phone number)#
Press call.

Step 9 of 12

2c - Divert if unavailable

Press ok.

Step 10 of 12

2d - Divert if busy

Key in **67*(prefix) 5 (your phone number)#
Press call.

Step 11 of 12

2d - Divert if busy

Press ok.

Step 12 of 12

Exit

Press the Home key to return to standby mode.

1 Find "Phone"

Press arrow right to access the main menu.
Press Phone.

2 Select option

Press the keypad icon.
Choose one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.

3 2a - Divert all calls

Key in **21*(prefix) 5 (your phone number)#
Press call.
Press ok.

4 2b - Divert missed calls

To select for how long you want your phone to ring before the call is diverted:
Key in **61*(prefix) 5 (your phone number)**the required number of seconds#
Press call.
Press ok.

5 2c - Divert if unavailable

Key in **62*(prefix) 5 (your phone number)#
Press call.
Press ok.

6 2d - Divert if busy

Key in **67*(prefix) 5 (your phone number)#
Press call.
Press ok.

7 Exit

Press the Home key to return to standby mode.

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