Nokia Lumia 710

Nokia Lumia 710

You can't receive voice calls - Nokia Lumia 710

Cause 1 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Nokia Lumia 710
Step 1 of 12

Choose option

Choose one of the following options:
Cancel all diverts, go to 1a.
Cancel divert to voicemail, go to 1b.

Step 2 of 12

1a - Cancel all diverts

Press arrow right to access the main menu.

Step 3 of 12

1a - Cancel all diverts

Press Phone.

Step 4 of 12

1a - Cancel all diverts

Press the dots in the bottom right corner of the display.

Step 5 of 12

1a - Cancel all diverts

Press call settings.

Step 6 of 12

1a - Cancel all diverts

Press the indicator next to Call forwarding to turn off the function.
A request to cancel all diverts is sent to the network.

Step 7 of 12

1b - Cancel divert to voicemail

Press arrow right to access the main menu.

Step 8 of 12

1b - Cancel divert to voicemail

Press Phone.

Step 9 of 12

1b - Cancel divert to voicemail

Press the keypad icon.

Step 10 of 12

1b - Cancel divert to voicemail

Key in ##002# and press call.
A request to cancel all diverts is sent to the network.

Step 11 of 12

1b - Cancel divert to voicemail

Press ok.

Step 12 of 12

Exit

Press the Home key to return to standby mode.

1 Choose option

Choose one of the following options:
Cancel all diverts, go to 1a.
Cancel divert to voicemail, go to 1b.
Nokia Lumia 710

2 1a - Cancel all diverts

Press arrow right to access the main menu.
Press Phone.
Press the dots in the bottom right corner of the display.
Press call settings.
Press the indicator next to Call forwarding to turn off the function.
A request to cancel all diverts is sent to the network.

3 1b - Cancel divert to voicemail

Press arrow right to access the main menu.
Press Phone.
Press the keypad icon.
Key in ##002# and press call.
A request to cancel all diverts is sent to the network.
Press ok.

4 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Skip to content

Login to My Vodafone

Skip to content

Register with My Vodafone