Nokia Lumia 610

Nokia Lumia 610

You can't receive voice calls - Nokia Lumia 610

Cause 1 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Nokia Lumia 610
Step 1 of 12

Choose option

Choose one of the following options:
Cancel all diverts, go to 1a.
Cancel divert to voicemail, go to 1b.

Step 2 of 12

1a - Cancel all diverts

Press arrow right to open the main menu.

Step 3 of 12

1a - Cancel all diverts

Press Phone.

Step 4 of 12

1a - Cancel all diverts

Press the dots in the bottom right corner of the display.

Step 5 of 12

1a - Cancel all diverts

Press call settings.

Step 6 of 12

1a - Cancel all diverts

Press the indicator next to Call forwarding to turn off the function.

Step 7 of 12

1b - Cancel divert to voicemail

Press arrow right to open the main menu.

Step 8 of 12

1b - Cancel divert to voicemail

Press Phone.

Step 9 of 12

1b - Cancel divert to voicemail

Press the keypad icon.

Step 10 of 12

1b - Cancel divert to voicemail

Key in ##002# and press call.

Step 11 of 12

1b - Cancel divert to voicemail

Press ok.

Step 12 of 12

Exit

Press the Home key to return to standby mode.

1 Choose option

Choose one of the following options:
Cancel all diverts, go to 1a.
Cancel divert to voicemail, go to 1b.
Nokia Lumia 610

2 1a - Cancel all diverts

Press arrow right to open the main menu.
Press Phone.
Press the dots in the bottom right corner of the display.
Press call settings.
Press the indicator next to Call forwarding to turn off the function.

3 1b - Cancel divert to voicemail

Press arrow right to open the main menu.
Press Phone.
Press the keypad icon.
Key in ##002# and press call.
Press ok.

4 Exit

Press the Home key to return to standby mode.

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