Nokia Lumia 520

You can't receive voice calls - Nokia Lumia 520

Cause 1 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 5

Find "settings"

Press the phone icon.

Step 2 of 5

Find "settings"

Press the dots in the bottom right corner of the display.

Step 3 of 5

Find "settings"

Press settings.

Step 4 of 5

Cancel all diverts

Press the indicator next to "Call forwarding" until the function is turned off.

Step 5 of 5

Return to the home screen

Press the Home key to return to the home screen.

Press the phone icon.

Press the dots in the bottom right corner of the display.

Press settings.

Press the indicator next to "Call forwarding" until the function is turned off.

Press the Home key to return to the home screen.