Calls and contacts
Apps and media
Cause 1 of 3: There's a connection error
If your phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.
Solution: Restart your phone.
Restart your phone
Press and hold On/Off.
Simultaneously, press and hold the upper part of the Volume key until your phone is turned off.Turn on your phone again.
Reset my password