Nokia 7.1

Nokia 7.1

Android 8.1

I can't send and receive email messages on my Nokia 7.1 Android 8.1

Cause 3 of 4: Your phone hasn't been correctly set up for IMAP email

To send and receive email messages using IMAP, your phone needs to be correctly set up for email.

Solution: Set up your phone for IMAP email.

Step 1 of 31

Find "Users & accounts"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 31

Find "Users & accounts"

Press the settings icon.

Step 3 of 31

Find "Users & accounts"

Press Users & accounts.

Step 4 of 31

Create new email account

Press Add account.

Step 5 of 31

Select server type

Press Personal (IMAP).

Step 6 of 31

Enter email address

Press the field below "Enter your email address" and key in your email address.

Step 7 of 31

Enter email address

Press NEXT.

Step 8 of 31

Enter password

Press the field below "Password" and key in the password for your email account.

Step 9 of 31

Enter password

Press NEXT.

Step 10 of 31

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 11 of 31

Enter username

Press the field below "Username" and key in the username for your email account.

Step 12 of 31

Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

143
Step 13 of 31

Enter incoming port

Press the field below "Port" and key in 143.

Step 14 of 31

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 15 of 31

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 16 of 31

Turn off encryption of incoming email messages

Press NEXT.

Step 17 of 31

Turn off SMTP authentication

Press the indicator next to "Require sign-in" to turn off the function.

mail.vodafone.ie
Step 18 of 31

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

25
Step 19 of 31

Enter outgoing port

Press the field below "Port" and key in 25.

Step 20 of 31

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 21 of 31

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 22 of 31

Turn off encryption of outgoing email messages

Press NEXT.

Step 23 of 31

Select setting for retrieval of new email messages

Press the drop down list below "Sync frequency:".

Step 24 of 31

Select setting for retrieval of new email messages

Press the required setting.

Step 25 of 31

Turn email message notifications on or off

Press Notify me when emails arrive to turn the function on or off.

Step 26 of 31

Turn on email message synchronisation

Press Sync email for this account to turn on the function.

Step 27 of 31

Turn on email message synchronisation

Press NEXT.

Step 28 of 31

Enter email account name

Press the field below "Account name (optional)" and key in the required name.

Step 29 of 31

Enter sender name

Press the field below "Your name" and key in the required sender name.

Step 30 of 31

Enter sender name

Press NEXT.

Step 31 of 31

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Users & accounts"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Users & accounts.

2 Create new email account

Press Add account.

3 Select server type

Press Personal (IMAP).

4 Enter email address

Press the field below "Enter your email address" and key in your email address.
Press NEXT.

5 Enter password

Press the field below "Password" and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 143.
143

9 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None to turn off the function.
Press NEXT.

10 Turn off SMTP authentication

Press the indicator next to "Require sign-in" to turn off the function.

11 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.
mail.vodafone.ie

12 Enter outgoing port

Press the field below "Port" and key in 25.
25

13 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None to turn off the function.
Press NEXT.

14 Select setting for retrieval of new email messages

Press the drop down list below "Sync frequency:".
Press the required setting.

15 Turn email message notifications on or off

Press Notify me when emails arrive to turn the function on or off.

16 Turn on email message synchronisation

Press Sync email for this account to turn on the function.
Press NEXT.

17 Enter email account name

Press the field below "Account name (optional)" and key in the required name.

18 Enter sender name

Press the field below "Your name" and key in the required sender name.
Press NEXT.

19 Return to the home screen

Press the Home key to return to the home screen.

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