Microsoft Lumia 950 XL

Microsoft Lumia 950 XL

Windows Phone 10.0

I can't use the internet connection on my Microsoft Lumia 950 XL Windows Phone 10.0

Cause 4 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 6

Find "Mobile & SIM"

Slide your finger downwards starting from the top of the screen.

Step 2 of 6

Find "Mobile & SIM"

Press All settings.

Step 3 of 6

Find "Mobile & SIM"

Press Network & wireless.

Step 4 of 6

Find "Mobile & SIM"

Press Mobile & SIM.

Step 5 of 6

Turn mobile data on or off

Press the indicator below "Data connection" to turn the function on or off.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile & SIM"

Slide your finger downwards starting from the top of the screen.

Press All settings.

Press Network & wireless.

Press Mobile & SIM.

2 Turn mobile data on or off

Press the indicator below "Data connection" to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

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