Microsoft Lumia 640 - Troubleshooting - You can't receive picture messages (Cause 1 of 2) | Vodafone Ireland
Microsoft Lumia 640

Microsoft Lumia 640

You can't receive picture messages - Microsoft Lumia 640

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 10

Find "add MMS APN"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 10

Find "add MMS APN"

Press mobile+SIM.

Step 3 of 10

Find "add MMS APN"

Press SIM settings.

Step 4 of 10

Find "add MMS APN"

Press add MMS APN.

Step 5 of 10

Enter APN

Press the field below "APN" and key in mms.vodafone.net

Step 6 of 10

Enter IP address

Press the field below "WAP gateway (URL)" and key in 10.24.59.200

Step 7 of 10

Enter incoming port

Press the field below "WAP gateway port" and key in 80

Step 8 of 10

Enter picture messaging server

Press the field below "MMSC (URL)" and key in http://www.vodafone.ie/mms

Step 9 of 10

Save data connection

Press the save icon.

Step 10 of 10

Return to the home screen

Press the home icon to return to the home screen.

1 Find "add MMS APN"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press mobile+SIM.
Press SIM settings.
Press add MMS APN.

2 Enter APN

Press the field below "APN" and key in mms.vodafone.net

3 Enter IP address

Press the field below "WAP gateway (URL)" and key in 10.24.59.200

4 Enter incoming port

Press the field below "WAP gateway port" and key in 80

5 Enter picture messaging server

Press the field below "MMSC (URL)" and key in http://www.vodafone.ie/mms

6 Save data connection

Press the save icon.

7 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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