Microsoft Lumia 550

Microsoft Lumia 550

Windows Phone 10.0

I can't send and receive picture messages on my Microsoft Lumia 550 Windows Phone 10.0

Cause 1 of 5: The picture message isn't written correctly

To send a picture message, it needs to be written and sent correctly.

Solution: See how to write and send a picture message.

Step 1 of 12

Create new picture message

Slide your finger left starting from the right side of the screen.

Step 2 of 12

Create new picture message

Press Messaging.

Step 3 of 12

Create new picture message

Press the new message icon.

Step 4 of 12

Select recipient

Press the field next to "To" and key in the first letters of the recipient's name.

Step 5 of 12

Select recipient

Press the required contact.

Step 6 of 12

Write text

Press the text input field and write the text for your picture message.

Step 7 of 12

Insert a picture or a video clip

Press the attachment icon.

Step 8 of 12

Insert a picture or a video clip

Press Photo or video and go to the required folder.

Step 9 of 12

Insert a picture or a video clip

Press the required picture or video clip.

Step 10 of 12

Insert a picture or a video clip

Press the confirm icon.

Step 11 of 12

Send the picture message

Press the send icon when you've finished your picture message.

Step 12 of 12

Return to the home screen

Press the Home key to return to the home screen.

1 Create new picture message

Slide your finger left starting from the right side of the screen.
Press Messaging.
Press the new message icon.

2 Select recipient

Press the field next to "To" and key in the first letters of the recipient's name.
Press the required contact.

3 Write text

Press the text input field and write the text for your picture message.
See how to write text.

4 Insert a picture or a video clip

Press the attachment icon.
Press Photo or video and go to the required folder.
Press the required picture or video clip.
Press the confirm icon.

5 Send the picture message

Press the send icon when you've finished your picture message.

6 Return to the home screen

Press the Home key to return to the home screen.

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