1. Find "About"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0cf92f2c-1743-4e2f-9d0c-dc9ff19e5554.png?width=206&height=368)
Press All settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-aaa393c7-bd33-4171-8a45-eb5b50b0c2c0.png?width=206&height=368)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-60af48dd-e822-4f06-aaca-e91f0ecfedf1.png?width=206&height=368)
Press About.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-c1c89cc0-30f7-4105-8191-8e5713a98a4c.png?width=206&height=368)
2. Restore factory default settings
Press Reset your phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2d7a602d-fb97-4d59-b301-440cc313441c.png?width=206&height=368)
Press Yes.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-46227aef-d775-4a6b-9727-17df3bfd767f.png?width=206&height=368)
Press Yes. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-42ae3d1c-fca8-4a97-b082-241b3934fcb0.png?width=206&height=368)