1. Find "Backup & reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-38f7d0e5-5847-446b-87de-e38d17b8ea8e.png?width=206&height=366)
Press All.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-df9b06cd-cf56-488e-8f61-c4760a967663.png?width=206&height=366)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-c5dba764-e632-4cf4-a6ae-79ba6f758e9f.png?width=206&height=366)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4e055917-d2f6-41cb-9d4b-d706939fa877.png?width=206&height=366)
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-5b5593b0-0f69-4e3d-8150-02cd767cd882.png?width=206&height=366)
Press Reset phone. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-db5d5b05-faa3-4e43-8297-4aeca1a62ee5.png?width=206&height=366)