1. Find "Factory data reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-716aed74-41f0-4177-9acb-c2dd54c295b1.png?width=206&height=368)
Press Advanced settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-593baed7-7f15-45e3-a667-a34b750d9a37.png?width=206&height=368)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-dc344c1a-7c00-4a57-b171-d47889a2100c.png?width=206&height=368)
2. Restore factory default settings
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9252ff83-ed2e-4438-84c3-55d4b4d14b82.png?width=206&height=368)
Press Reset phone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-5421b1d0-7304-4d6e-b0d6-5b66fc79ee6f.png?width=206&height=368)