1. Find "Backup & reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4a3e224f-1907-4f9b-8062-4433f22405fd.png?width=210&height=372)
Press All.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b0948c61-ae47-449e-819b-1e4c783499be.png?width=210&height=372)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b6c2045d-586a-41f8-961b-420771441d21.png?width=210&height=372)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-04781b6d-7f08-4b68-9aee-903663fee9bd.png?width=210&height=372)
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-11a53611-9ca8-48bf-9be6-d3470c49fb22.png?width=210&height=372)
Press Reset phone. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-45d2344c-7f2d-4b2f-9927-7838a1b39e8a.png?width=210&height=372)