1. Find "Backup & reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f4836bf5-2b39-403b-9fb1-23c6a6e4a69c.png?width=216&height=384)
Press Advanced settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-193ffbf3-a6c5-4aab-b4f9-b36bc693fe0c.png?width=216&height=384)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-354b1a70-c372-453c-a465-2fc2ff3371f4.png?width=216&height=384)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-366de796-1d9d-40f8-96ec-84b7b93fe465.png?width=216&height=384)
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-dc552465-b94d-4919-9da6-a09e79a6db5f.png?width=216&height=384)
Press Reset phone. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-07c05e91-479d-415a-aad4-d27f1cd61191.png?width=216&height=384)