1. Find "Backup & reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9c2b41b2-a9aa-4893-8b8d-65a248948e2e.png?width=212&height=376)
Press Advanced settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-1bcda258-000b-4a29-bba2-8714e65c05c4.png?width=212&height=376)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e9d554c2-3230-4451-9aa3-146c21808136.png?width=212&height=376)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4ba1d107-d83a-4a05-a53c-773a2fc1525b.png?width=212&height=376)
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0cf9531c-47ca-4a4d-89fe-16b0f8fe60cc.png?width=212&height=376)
Press Reset phone. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-af2110bb-7a93-41cf-9e8e-576aff86475f.png?width=212&height=376)