1. Find "Backup & reset"
Slide two fingers downwards starting from the top the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-19214162-0078-4d0a-912f-a3d3d0ed22a7.png?width=218&height=386)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-dba07846-f574-4e52-bbb6-b763627679a5.png?width=218&height=386)
Press Advanced settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-daafac7a-df98-4993-b838-6e36500b5321.png?width=218&height=386)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7bc105ed-1e4e-4fd0-95c8-f6b9baec7e79.png?width=218&height=386)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a187e890-9654-4c71-98f5-2da7571798f4.png?width=218&height=386)
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4e677794-4f49-435a-b7aa-08af7f36f884.png?width=218&height=386)
Press Reset phone. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7d6f5c08-0872-4963-a15e-087ebd2ebf4c.png?width=218&height=386)