1. Find "Backup & reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-1108d468-5a18-4fdb-abd7-038619c49ae9.png?width=214&height=380)
Press Advanced settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a4f1fe13-2152-4e41-b51f-d12ee8424e7e.png?width=214&height=380)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-d8f81ace-cce1-4854-be5e-bf1fe159d663.png?width=214&height=380)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-f8a5be0d-59ad-47c4-9bcc-86510b43d9b2.png?width=214&height=380)
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4ea9f72d-0d1a-4df4-a60c-f0956c80282f.png?width=214&height=380)
Press RESET PHONE. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-252a5ae8-6786-496e-89f7-7a5cf274874b.png?width=214&height=380)