Huawei P40 Pro

Huawei P40 Pro

Android 10.0

I can't send and receive email messages on my Huawei P40 Pro Android 10.0

Cause 1 of 4: The incoming or outgoing mail server isn't available

Depending on which mobile network or Wi-Fi network you're connected to, your provider's email servers may be unavailable.

Solution: Use the outgoing server assigned to you by Vodafone.

Step 1 of 37

Find "Users & accounts"

Press Settings.

Step 2 of 37

Find "Users & accounts"

Press Users & accounts.

Step 3 of 37

Create new email account

Press Add an account.

Step 4 of 37

Create new email account

Press Email.

Step 5 of 37

Enter email address

Press Email address and key in your email address.

Step 6 of 37

Enter password

Press Password and key in the password for your email account.

Step 7 of 37

Enter password

Press SIGN IN.

Step 8 of 37

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 9 of 37

Select server type

Press POP3.

Step 10 of 37

Enter username

Press the field below "Username" and key in the username for your email account.

Step 11 of 37

Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

110
Step 12 of 37

Enter incoming port

Press the field below "Port" and key in 110.

Step 13 of 37

Turn off encryption of incoming email messages

Press Security type.

Step 14 of 37

Turn off encryption of incoming email messages

Press None.

Step 15 of 37

Turn deletion of email messages on server on or off

Press Sync settings and follow the instructions on the screen to turn deletion of email messages on the server on or off.

Step 16 of 37

Turn deletion of email messages on server on or off

Press NEXT.

mail.vodafone.ie
Step 17 of 37

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

25
Step 18 of 37

Enter outgoing port

Press the field below "Port" and key in 25.

Step 19 of 37

Turn off encryption of outgoing email messages

Press Security type.

Step 20 of 37

Turn off encryption of outgoing email messages

Press None.

Step 21 of 37

Turn off SMTP authentication

Press the field next to "Require sign-in" to turn off the function.

Step 22 of 37

Turn off SMTP authentication

Press NEXT.

Step 23 of 37

Select setting for retrieval of new email messages

Press Sync frequency.

Step 24 of 37

Select setting for retrieval of new email messages

Press the required setting.

Step 25 of 37

Turn email message notifications on or off

Press the field next to "Notify me when email arrives" to turn the function on or off.

Step 26 of 37

Turn on email message synchronisation

Press the field next to "Sync email from this account" to turn on the function.

Step 27 of 37

Turn on email message synchronisation

Press NEXT.

Step 28 of 37

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 29 of 37

Find "Settings"

Press Email.

Step 30 of 37

Find "Settings"

Press the menu icon.

Step 31 of 37

Find "Settings"

Press Settings.

Step 32 of 37

Enter email account name

Press the required email account.

Step 33 of 37

Enter email account name

Press Account name and key in the required name.

Step 34 of 37

Enter email account name

Press OK.

Step 35 of 37

Enter sender name

Press Your name and key in the required sender name.

Step 36 of 37

Enter sender name

Press OK.

Step 37 of 37

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Users & accounts"

Press Settings.
Press Users & accounts.

2 Create new email account

Press Add an account.
Press Email.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press SIGN IN.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press POP3.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 110.
110

9 Turn off encryption of incoming email messages

Press Security type.
Press None.

10 Turn deletion of email messages on server on or off

Press Sync settings and follow the instructions on the screen to turn deletion of email messages on the server on or off.
Press NEXT.

11 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.
mail.vodafone.ie

12 Enter outgoing port

Press the field below "Port" and key in 25.
25

13 Turn off encryption of outgoing email messages

Press Security type.
Press None.

14 Turn off SMTP authentication

Press the field next to "Require sign-in" to turn off the function.
Press NEXT.

15 Select setting for retrieval of new email messages

Press Sync frequency.
Press the required setting.

16 Turn email message notifications on or off

Press the field next to "Notify me when email arrives" to turn the function on or off.

17 Turn on email message synchronisation

Press the field next to "Sync email from this account" to turn on the function.
Press NEXT.

18 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

19 Find "Settings"

Press Email.
Press the menu icon.
Press Settings.

20 Enter email account name

Press the required email account.
Press Account name and key in the required name.
Press OK.

21 Enter sender name

Press Your name and key in the required sender name.
Press OK.

22 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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