1. Find "Backup & reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-385fd96c-c722-4d6f-aacd-1964b2e9c0d0.png?width=212&height=380)
Press Advanced settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-ef6ce029-f452-4f99-8b10-a27944717a62.png?width=212&height=380)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a2660781-f5bf-4162-a396-256006c55317.png?width=212&height=380)
2. Restore factory default settings
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e61c2843-6afe-40ac-a733-e5e67beed8fa.png?width=212&height=380)
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-6864fe1b-6020-4458-8ba7-9a1641223da0.png?width=212&height=380)
Press RESET PHONE. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-43b404cb-a79b-4b1d-9aea-d7184cd58dd3.png?width=212&height=380)