1. Find "Factory data reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-a15560fc-a2ad-428e-a431-813747dafedf.png?width=212&height=380)
Press Advanced settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-1f87dea4-08f3-434d-a383-e3bb808bf7e0.png?width=212&height=380)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-80ebfcdc-514d-43f6-a7c2-52c104d21114.png?width=212&height=380)
2. Restore factory default settings
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-cb38e2c0-455b-492d-9a4c-b7b292d45a00.png?width=212&height=380)
Press RESET PHONE. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-b0a9884c-5675-4964-a59f-f483736bd015.png?width=212&height=380)