1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-41c9ec0d-203c-4814-9e4c-9227dfd66e30.png?width=214&height=380)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-41d5d634-a082-4a8f-9e61-2185080ad44a.png?width=214&height=380)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-7d5e5820-c5bb-4f54-8493-643090f394c2.png?width=214&height=380)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-9e5807f6-7130-4c1b-a01c-c282c29b799c.png?width=214&height=380)
2. Restore factory default settings
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-054cafaa-6012-4027-960a-ba2ab3fb0709.png?width=214&height=380)
Press OK. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-4fc46a56-bc71-4ab9-bfee-2e242c5a4660.png?width=214&height=380)