HTC One M9

You can't check your voice messages - HTC One M9

Cause 1 of 4: The voicemail number isn't saved in your phone

To listen to your voice messages, you need to save the voicemail number in your phone.

Solution: Save the voicemail number.OR Call 171 to check your voice messages.

Step 1 of 6

Find "Voicemail number"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 6

Find "Voicemail number"

Press Call.

Step 3 of 6

Find "Voicemail number"

Press Voicemail settings.

Step 4 of 6

Find "Voicemail number"

Press Voicemail number.

Step 5 of 6

Save the voicemail number

Key in (prefix) 5 (your phone number) and press OK.

Step 6 of 6

Return to the home screen

Press the home icon to return to the home screen.

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Press Call.

Press Voicemail settings.

Press Voicemail number.

Key in (prefix) 5 (your phone number) and press OK.

Press the home icon to return to the home screen.