1. Find "Backup & reset"
Slide your finger downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0e4dfb7a-39bf-4cb6-9660-9462966eaa92.png?width=204&height=362)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-e356c44c-6c39-459d-af9c-8d590186788d.png?width=204&height=362)
Press Backup & reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-65355105-37da-4e8a-9de9-41dc174f1798.png?width=204&height=362)
2. Restore factory default settings
Press Reset phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-76bb38ac-3ec4-4118-be4b-b95fb6e9a0c2.png?width=204&height=362)
Press OK. Wait a moment while the factory default settings are restored.
Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0dd188ba-ea70-4577-b223-c2dd82c671b6.png?width=204&height=362)