Step 3 of 4
SIM rejected
If the display tells you that your SIM isn't accepted, you may have a faulty SIM or SIM reader. Your phone can also be locked to another operator. Contact this operator for further information.
Turn on your phone
Press and hold On/Off until your phone is turned on.
Enter you PIN
Slide your finger upwards.
Key in your PIN and press enter.
Key in your PIN and press enter.
Your PIN is used to protect your SIM from unauthorised use. Click here for more information about the PIN.
If you enter an incorrect PIN three times in a row, your SIM will be blocked.
If you enter an incorrect PIN three times in a row, your SIM will be blocked.
SIM rejected
If the display tells you that your SIM isn't accepted, you may have a faulty SIM or SIM reader. Your phone can also be locked to another operator. Contact this operator for further information.
Turn off your phone
Press and hold On/Off.