1. Find "Device Information"
Press the Navigation key.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-3c85e59f-3eac-4eb6-993d-64046c2b2d63.png?width=126&height=170)
Select the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-80ed3b77-5f8b-42d1-92b0-542be9e96828.png?width=126&height=170)
Select Device.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2ca98fcd-9ddb-4f41-8510-bde851602a1d.png?width=126&height=170)
Select Device Information.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-2ca98fcd-9ddb-4f41-8510-bde851602a1d.png?width=126&height=170)
2. Restore factory default settings
Select Reset Phone.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-0122124f-87c6-4b96-bd73-34989c814e92.png?width=126&height=170)
Press the Right selection key. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7140723-f-905c1a1c-6b63-4667-afbe-6b8510377370.png?width=126&height=170)