BlackBerry Z10

BlackBerry Z10

There's no incoming call alert - BlackBerry Z10

Cause 1 of 2: Your phone is set to silent mode

If your phone is set to silent mode, there will be no incoming call alert or message alert when you get a call or a message.

Solution: Turn off silent mode.

Step 1 of 2

Turn silent mode on or off

Slide your finger down the display starting from the top edge of your phone.
Press the silent mode icon to turn the function on or off.

BlackBerry Z10
Step 2 of 2

Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.

1 Turn silent mode on or off

Slide your finger down the display starting from the top edge of your phone.
Press the silent mode icon to turn the function on or off.

2 Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.
BlackBerry Z10

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